Touch-control cooktops read capacitance through the glass, so water, oil films and even a wet cloth left on the panel cause phantom presses and lockouts. Cleaning and drying the glass resolves a surprising number of these calls.
If the panel remains unresponsive when clean and dry, the touch board or its ribbon connection is tested. Isolate the circuit at the breaker before removing the cooktop, and do not run it with the panel partly dismantled.
Key Features
- 30-inch built-in radiant electric cooktop
- Touch controls rather than knobs
- Multiple element sizes including a power boil element
- Control lock function
Most Common Issues on This Model
01
Touch panel not responding after a spill
02
Control lock engaging by itself
03
Element heating at the wrong power level
04
Panel beeping repeatedly with no element selected