SmartDispense complaints are usually about detergent type and reservoir priming rather than a failed pump: thick detergents and low reservoir levels both reduce the dose. The manual specifies the detergent types the system accepts.
Extended cycles on large loads are normal because the machine re-balances before spinning. A cycle that never completes, by contrast, points at the lid lock, the drain path or the motor control, and that warrants a diagnosis with the machine unplugged.
Key Features
- 5.0 cu. ft. capacity smart top-load washer
- SmartDispense reservoir for bulk detergent
- Sanitize with Oxi cycle
- Wi-Fi connected controls
Most Common Issues on This Model
01
SmartDispense not drawing detergent
02
Cycle extending as the machine re-balances a large load
03
App showing the washer offline
04
Impeller-style basket leaving large loads unevenly washed