What 2, 13, 14, 23, 24 Means
These numbers all report a lid lock or lid switch failure on the GTW top-load chart, so they are documented together rather than as five near-identical pages. These numeric codes come from the GTW-series GE top-load washer chart - the impeller and agitator top-loaders with a locking lid. They are read out of the control in a service mode, so the same number means something different on GE front-load machines. The washer will not agitate or spin without a confirmed locked lid, so the cycle stalls.
Common Causes of 2, 13, 14, 23, 24
- Debris or laundry preventing a clean lid close
- Worn or broken lid lock assembly
- Failed lid switch
- Damaged wiring to the lock
- Control output fault
🔧 One Safe Check You Can Try
Open and close the lid firmly, clear anything from the latch area, and check no laundry is heaped high enough to hold the lid open. One power reset is reasonable: unplug the washer or switch its breaker off for a minute, then restore power and run a short cycle. If the codes persist with the lid closing cleanly, the lock assembly needs replacing. The lid lock is a safety interlock that stops the basket spinning with the lid open - it must never be bypassed or taped over.
⚠ Why You Shouldn't Go Further Than That
- Replacing the lock means the top panel or console removed next to the control wiring.
- The lid lock is a safety interlock that stops the basket spinning with the lid open - it must never be bypassed or taped over.
- Damage caused during a repair attempt may not be covered - check your warranty terms first.
Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.